Terms & Conditions

By accessing and using this website, you agree to be legally bound by all terms, policies, and conditions listed on this page.

• You agree to use this website only for lawful purposes.
• We reserve the right to refuse service or cancel orders at our discretion.
• Product colors, sizes, and print placement may vary slightly and are not considered defects.
• All content, branding, graphics, logos, and designs are intellectual property of Fort Wayne Custom Shirts.

Custom Orders

All personalized and custom-made items are FINAL SALE. By placing an order, you accept full responsibility for:

• Size selection
• Color choices
• Uploaded artwork
• Design approvals
• Spelling and customization details

Uploaded Designs & Copyright

By uploading logos, artwork, images, or trademarks to our website, you confirm that you own the rights or have authorization to use such content.

Limitation of Liability

We are not responsible for:

• Incorrect customer selections
• Improper garment care
• Carrier delays
• Lost or stolen packages marked as delivered
• Indirect or consequential damages

Maximum liability is limited to the amount paid for the order.

Governing Law

These terms are governed under the laws of the State of Indiana, United States.

Privacy Policy

Your privacy and data security are important to us. We may collect information such as:

• Name
• Email address
• Phone number
• Billing & shipping information
• Uploaded artwork
• IP address & browser data
• Cookies & analytics information

Cookies

Our website uses cookies to improve functionality, remember user preferences, and enhance security.

Comments

When visitors leave comments, we collect the data shown in the comments form along with IP addresses and browser information for spam detection.

Embedded Content

Pages on this site may include embedded videos, images, maps, or third-party content that may collect user data.

Data Retention

We retain customer and transaction information for administrative, legal, accounting, and security purposes.

Your Rights

You may request access, correction, or deletion of your personal data where permitted by law.

Return & Refund Policy

At Fort Wayne Custom Shirts, we comply with applicable U.S. and Indiana consumer laws.

Eligible Returns

• Returns accepted within 14 days of delivery
• Items must be unused and unwashed
• Customer pays return shipping

Custom Products

• No refunds
• No exchanges
• No cancellations after production begins

Defective or Incorrect Items

• Must be reported within 5 days
• Photo evidence required
• Approved claims may receive replacement or refund

Shipping Policy

• Processing time: 2–5 business days
• Custom items may require additional production time
• Tracking is provided for all shipments

Customers are responsible for providing accurate shipping information.

Disclaimer

All products are provided “as-is”.

• Screen colors may vary slightly from printed colors
• Minor print placement variations may occur
• Normal production differences are accepted by purchasing

Anti-Fraud Policy

We actively protect our business against fraudulent activity and abuse.

• We may deny claims without sufficient proof
• Suspicious orders may be canceled
• Repeated abuse may result in permanent restriction
• High-risk transactions may require verification

Chargeback Policy

Customers agree to contact us before initiating disputes or chargebacks.

• We maintain records of all orders and communications
• Fraudulent chargebacks may be disputed with evidence
• Legal action may be pursued when necessary